Wow, Verizon is really upping their customer service standards, at least via email. Received today (twice!):

Hello Dear!
Your current bill for your account  is now available online in My Verizon
Total Balance Due: $1887.53
Keep in mind that payments and/or adjustments made to your account after your bill was generated will not be reflected in the amount shown above.
View all your recent bills in application materials.
Thank you for choosing Verizon Wireless.

Attached was a zip file with my account info! Awesome! Except I don’t have a Verizon wireless phone.