Category: techie geek stuff
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How to Fail at Customer Service
As we go through life, we encounter all sorts of customer service experiences. There’s the incomprehensible person taking orders at McDonald’s drive-thru window (bad), there’s the awesome barista at Starbucks who patiently corrects a problem with a drink order (good), there’s the helpful person at the drugstore who walks you over to the aisle where the…
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The mysteries of data usage
A few months ago, AT&T was the first mobile carrier to switch to tiered data usage plans, and now the other big behemoth, Verizon, is following suit. AT&T charges $15/month for 200MB of data, or $25 for 2GB (if you were an original iPhone user they grandfathered in the $30/month for unlimited data). We tracked…
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Google Voice rocks!
I have been wrestling with a phone issue recently: I’ve got a headset and can hear on it but I can’t seem to make myself heard very well, so always end up having to use the handset to make myself heard. Not a big deal on a short call, but a pain on those long…
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iMovie and iPhone 4 experiment
Of course, both Chuck and I had to buy iMovie for the iPhone ($4.99). It’s fun and really easy to use and a deal at that price. It looks in your Camera Roll for video you shoot (or you can shoot the video on the fly) then you can edit it by giving the video…
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Thoughts on our huggable cuddly iPad that wuvs us
Our iPad arrived late on Saturday (its release day) and I was super excited to open the box. As always, Apple outdoes everybody in elegance of packaging (which just heightens the excitement level). Once out of the box, the iPad at first glance looks like a big ass iPhone or iPod touch. And when I…
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iPad App Store is open for business!
I’ve already updated iTunes, accepted the new service agreement (yada yada yada), and downloaded several iPad apps (talk about being all dressed up with nowhere to go!). So far I’ve gotten: ABC Player (streaming ABC shows over wifi, yippee!), NPR for iPad (streaming NPR shows over wifi, yippee!), NYT Editors’ Choice (streaming… okay, you get…
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